In addition to these FAQs, you should also click HERE to read the FAQs at our esupport installation.
1. What is a URL?
URL stands for uniform resource locator and that makes perfect sense if you think in internet terms. You are wanting to locate a resource and we needed a uniform way to do it! When your site is put on the internet, it's assigned an IP# i.e. 64.119.160.56 Rather than saying, “Visit my website at 64.119.160.56”, you simply say “Visit me at www.premiumwebdesign.com” which is much easier to remember!
2. What does it cost to put my site on the internet?
Nowadays, very little! With a setup fee of $10 (currently being WAIVED) and hosting for as low as $10, you can have a domain name AND a hosting account for HALF of what it used to cost to register your domain name for two years (it was $70 to register a name through Network Solutions for two years prior to ICANN allowing other registrars to register names). We cater to small businesses so our hourly fee is kept very LOW so even if you need design, you're not looking at spending thousands of dollars if you choose Premium Web Design and Hosting.
3. I misplaced my welcome letter. How do I get to my control panel?
Email us if you'd like another welcome letter sent but you can access Cpanel in the meantime. Use your own username and password.
4. Is there a quicker way to access my webmail?
YES, you can now access your webmail by going to your domain name address followed by /webmail/ In other words, you can go to https://www.premiumwebdesign.com/webmail/ and enter YOUR username and password so that you don't have to go through the control panel!
NOTE: The / at the end is required.
5. Can I run scripts outside my cgi-bin?
YES, but you'll need to go into your file manager via the control panel and add this line to your .htaccess file
AddHandler cgi-script .cgi .pl
If there's not already a .htaccess file, it's just a text file which you can create in notepad and upload to your site.
More questions to come as YOU ask them! One downside to having such a great server is that we don't get a lot of questions!
